The website https://entradas.pasarelasdealquezar.com (hereinafter, the “ticket sales website”) is owned by the ALQUÉZAR TOWN HALL, with Tax Identification Number: P2203000A, Postal Address: C/ La Iglesia, s/n, Postal Code 22145, Alquézar (Huesca).
The ticket sales service is provided by ALQUÉZAR TOWN HALL through a platform managed by Sicomoro Servicios Integrales S.L., (IACPOS) located at Paseo Isabel la Católica nº 6, Edificio Hiberus, 2nd Floor, 50009 Zaragoza, and with Tax Identification Number B99020547.
Access and use of this ticket sales website imply knowledge and acceptance of the general terms and conditions of use of the website, as well as the following general terms and conditions.
This document regulates the general conditions of sale for tickets to the Alquézar walkways.
TICKET PURCHASE CONDITIONS
Through the ticket sales website, users can purchase advance tickets for access to the walkways. The advance ticket sales service is generally available 24 hours a day, 365 days a year. However, ALQUÉZAR TOWN HALL may suspend the service at any time, temporarily or permanently, without prior notice, for all or some of the tickets available.
The price of the paid ticket sales service and the price of the tickets are determined and may change at any time on the website.
To complete the purchase, users will complete all the stages set in the purchase process, and once formalized, including payment, they will receive the tickets in PDF format via electronic delivery. Ticket printing is not required.
Purchases are accepted via VISA, MasterCard. To effectively make the purchase, enter your credit card number, expiration date, and CVC2 code (located on the back of the card).
Ticket purchases are not subject to the right of withdrawal.
No changes or refunds are allowed. A refund will only be granted when THE WALKWAY STAFF DETERMINES THAT ACCESS MAY BE DANGEROUS, OR TRANSIT IMPOSSIBLE (due to a significant increase in river level or urgent repairs). No refunds will be issued for the absence of one or some members of the group. Reselling of tickets purchased on the website is also prohibited. Online purchasing will be available until one hour before the route closes to avoid delays and have more daylight in case of an accident. During that last hour, you may purchase your ticket at the town hall, right next to the route entrance. Guided tours may be subject to time or date changes due to severe weather conditions. In such cases, a refund or date change will be allowed.
The ticket sales service uses a secure channel for the introduction and presentation of data, protected by a secure server certificate, as well as a secure payment channel in the payment gateway of the collaborating bank.
ISSUES WITH THE TICKET SALES SERVICE
Any issues related to the use and operation of the ticket sales website should be reported to the following phone numbers and email address: +34 976 00 49 12 firstname.lastname@example.org
Once the query or complaint is received, the ticket sales platform manager will contact the user by the means indicated by the user.
Completing electronically all the necessary steps to perform the ticket purchase process by the CUSTOMER implies the full and express acceptance of these general conditions and the regulations governing the operation, use, and organization by ALQUÉZAR TOWN HALL, as well as the tax regulations governing the fee for services on the Alquézar walkways.
ALQUÉZAR TOWN HALL is not responsible for possible delays or failures in the access, operation, and performance of the website, nor for interruptions, suspensions, or malfunction of the same, when caused by natural disasters, force majeure, or unforeseeable circumstances, as well as errors in the telematic data transfer networks.
The customer agrees to make appropriate and lawful use, to comply with the provisions in the website’s legal notice and these conditions of ALQUÉZAR TOWN HALL and acknowledges using this service at their sole responsibility freely and consciously.
CHANGES TO TERMS AND WEBSITE ALQUÉZAR TOWN HALL reserves the right to make any modifications deemed appropriate in these conditions, the website, and the services provided at any time without prior notice. As a result, ALQUÉZAR TOWN HALL may change, remove, or add both the content and the services provided through the website, as well as the presentation or location of the website, even temporarily or permanently suspend its operation.